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Customer
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General
Information |
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The Customer
Search screen allows users to search the customer
database. Various search criteria can be used for
searching - First Name, Last Name, Email Address, State,
and Zip Code. Search results can be sorted by any of
the available fields and offers the user with advanced
searching capabilities. |
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The
Customer General screen shows you all of the information
regarding the customer; such as, name, address and contact
information. There
is a special feature, a link to the internet that will create a
door to door map to the place of the gift basket delivery.
BaskWare will fill in the customers name and address
that will display the quickest route to their location just by
clicking on the link.
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Order
History |
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Contact
History |
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The Customer
Order History screen allows you to monitor customer's
buying patterns. It will let you track and evaluate
what customers and buying and when. This is a
powerful marketing tool and will help your business grow
rapidly while building a solid customer base. |
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The Customer
Contact History screen is used to build customer relationships.
Using this screen, you will be able to document methods of
contact (Email Marketing Campaigns, Brochures, Catalogs, Cold
Calls, etc.) This will help establish which marketing
campaign is best received by your consumers. It also
serves as a great way to track customers comments, suggestions,
problems, returns, etc. |
